Terms & Conditions

COPYRIGHT POLICY

The work we do on your behalf will remain under your ownership as per the mutually agreed terms. You’re free to use the content/edited/proofread for you, and you have complete freedom to use it as you see fit.

PAYMENT PROCEDURE

The services offered by Amazom Publishing will only commence after receiving the complete payment in advance. The client will bear any and all transaction fees and taxes (if any) that are exclusive of the amount payable to Amazom Publishing.

UNLIMITED REVISIONS

Our unlimited revision policy is applicable only if the following conditions are met:

• The revision request is submitted within 7 days of delivery – unless communicated otherwise in writing to the client (you) by the concerned project manager/customer success manager.
• We try to respond to any revision request within 2 business days, but our usual response time is around 24 hours.

REVISION TURNAROUND TIME

On the basis of the nature of your project, the following turnaround time for the revisions will be observed:

• If you have placed an urgent order with a deadline of up to 24 hours, then the turnaround time for such revisions will be 24 hours.
• If you have placed an urgent order with a deadline of 24 to 48 hours, then the turnaround time for such revisions will be 48 hours.
• For normal orders (i.e., with a deadline over 48 hours), the turnaround time for such revisions will be 72 hours.

PROJECT DETAILS

Before initiating a project, we do share certain brief forms, and the clients will be responsible for completing those forms. The information we seek is critical to initiating a project, and we cannot entertain any claim if the client has not shared the required information.

In case a client has reservations about the terms and conditions of the contract, then such conflicts shall be resolved prior to initiating a project.

REFUND STRATEGY

According to our refund policy, you are free to claim a refund before we initiate your project. However, after the project initiation, refunds will be processed after the deductions of applicable transaction fees and taxes. Please note that refunds due to a change of mind are not applicable.

If you are not satisfied with our services, you may apply for a refund within 48 hours of your initial transaction. If we are unable to meet your expectations even with our Unlimited Revision policy, then you may claim a refund, which will be issued on a percentage basis. If no refund request is received within 48 hours of your transaction or work being delivered (whichever comes first), then we will assume that the client is satisfied with the work delivered.

TERMS FOR WEBSITE USAGE

• The information provided on www.amazompublishing.com encompasses the company's services and should not be construed as advice, certificates, guarantees, or warranties.
• The company, along with its affiliates, associates, and employees, disclaims any liability for losses or harm incurred by individuals due to inadvertent inaccuracies in the website content.
• The company, its affiliates, and associates are not responsible for any failure, error, performance issues, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, destruction or theft, or unauthorized access to, modification of, or use of information available on the website.
• By accessing or using our website and services, you agree to defend, indemnify, and hold the company, its subsidiaries, affiliated groups, officials, representatives, and staff members harmless from any claims, liabilities, damages, losses, and expenses arising from your use of the website, your violation of these Terms of Use, or your infringement of any third-party rights, including but not limited to intellectual property, publicity, confidentiality, property, or privacy rights.
• There is no joint venture, partnership, employment, or agency relationship between you and the company arising from your use of this site or any agreement.
• In the global market, our personnel may use pseudonyms based on the region they are engaging with to facilitate effective communication with customers.
• These Website Standard Terms and Conditions written on this webpage shall manage your use of our website
• Other than the content you own, under these Terms, and/or its licensors own all the intellectual property rights and materials contained in this website. You are granted a limited license only for purposes of viewing the material contained on this website.
• You are specifically restricted from all of the following:
• • Publishing any website material in any other media without prior written consent.
  • Selling, sublicensing, and/or otherwise commercializing any website material.
  • Using this website in any way that is or may be damaging to this website.
  • Using this website in any way that impacts user access to this website.
  • Using this website contrary to applicable laws and regulations, or in any way may cause harm to the website, or to any person or business entity.
  • Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to this website.
  • Using this website to engage in any advertising or marketing.
  • Certain areas of this website are restricted from being accessed by you and may further restrict access by you to any areas of this website, at any time, in absolute discretion.
• In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images, or other material you choose to display on this website. By displaying Your Content, you grant Amazom Publishing a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.
• Your Content must be your own and must not be invading any third-party’s rights. Amazom Publishing reserves the right to remove any of Your Content from this website at any time without notice.
• This website is provided “as is,” with all faults, and Amazom Publishing expresses no representations or warranties of any kind related to this website or the materials contained on this website. Also, nothing contained on this website shall be interpreted as advising you.
• In no event shall Amazom Publishing, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract. Amazom Publishing, including its officers, directors, and employees shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.
• You hereby indemnify to the fullest extent Amazom Publishing from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
• If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
• Amazom Publishing is permitted to revise these Terms at any time as it sees fit, and by using this website you are expected to review these Terms on a regular basis.
• Amazom Publishing is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
• These Terms constitute the entire agreement between Amazom Publishing and you in relation to your use of this website and supersede all prior agreements and understandings.
• These Terms will be governed by and interpreted in accordance with the laws of the State of Texas, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Texas for the resolution of any disputes.